Refund/Cancellation

Cancellation Policy

Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:

• More than 21 days prior to transfer/tour day – loss of deposit
• 20 to 7 days prior to transfer/tour day 70% of the total cost
• 6 or fewer days prior to transfer/tour day 100% of the total cost

All cancellations must be in writing and made only by the person who submitted the booking to the Company. Costs incurred by bank transfer to you for any refunds are your liability.

Once the tour/transfer has started, no refund for any unused portion or part of the service to be provided will be given without a valid cause. If you want to make any changes to the tour, or depart the tour earlier than estimated end time, such alteration or departure will be entirely at your own expense and liability. It will be to the tour operator’s discretion if monies are to be returned.

Cancellation by the Company

We reserve the right to cancel the contract between us for any reason prior to your payment of the full price of the trip. In this case, we will refund in full any amount that you have already paid us. After you have paid in full, we have the legal right to cancel the contract if circumstances beyond our control make it unavoidable such as civil or political unrest, terrorism, natural disaster, or other force majeure circumstance. Alternate services may be offered to the same amount or a full refund returned and incurred expenses your liability. No compensation will be paid in any case.